Frequently Asked Questions

7. How could I get updates for the search of lost luggage? 

Once you have submitted a claim you will receive a U-Wrap™ claim number.

Click on Check Claim Status and enter your U-Wrap™ claim number or contact the Call Center to receive the most up to date status of the claim.

A U-Wrap™ representative will contact the passenger via e-mail with periodic updates.


Activate your U-Wrap™ Bag!

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Lost Luggage

Instructions in the event of lost or damaged luggage.

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Claim Form

Submit a claim online.

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Call Center

24/7 Customer Service Call Center.

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Buy Online / U-Wrap™ Products

Purchase U-Wrap™

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Give Away

Check if you are the monthly prize winner!

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